FAQ - MATCHA TEE
How is matcha made?
The production of matcha involves shading the tea plants, harvesting the young leaves, steaming, drying, removing the stems and veins and finally grinding into fine powder.
What is the difference between matcha and normal green tea?
In contrast to normal green tea, Matcha consumes the whole tea leaves, resulting in a more intense aroma and nutrient concentration.
What does matcha taste like?
The taste is similar to normal green tea, but, depending on the quality and preparation, it tastes slightly grassy, sweet and hardly bitter.
How do I prepare matcha?
In our blog entry you will find everything you need to know about Matcha preparation a>
Where does Matcha Magic ’s matcha come from?
Our matcha comes from Japan, from the prefecture
Kagoshima and from Uji.
How should I store matcha?
It's best to store it airtight in a refrigerator. This is how flavors and nutrients are retained for the longest time.
Aus welchem Material sind die 30g/80g Dosen?
Die Dosen sind aus Weißblech (kein Aluminium!).
How long does matcha last?
Our products have a best-before date of
mostly more than 1.5 years. After opening, the longer you store
Matcha, the more the freshness of the powder suffers. A guideline
is approx. 30 days. You can store matcha over this time if stored adequately
without major loss of freshness.
Does matcha contain caffeine?
Yes, matcha contains caffeine, but it is bound to tannins, which can lead to a balanced energy boost.
Is matcha vegan and gluten-free?
Yes, matcha is 100% vegan and gluten-free.
Which matcha is right for me?
Here you can find an overview of all our Matcha varieties and their quality, taste and application.
Why is matcha so expensive?
Matcha is grown by only a few tea farmers in Japan
. The manufacturing process is very complex and the tea is only harvested once a year. For example, for 30g of matcha, the tea leaves must be ground in special granite mills for one hour. Furthermore, only about 4% of Japan's total annual harvest is exported.
What about Fukushima, is the matcha
possibly contaminated?
No, the prefectures in which our matcha is grown are 700km or 1600km away. Every delivery is strictly controlled.
Is there a difference between matcha
from Japan and matcha from Thailand, Taiwan, Korea or China?
Yes, and these differences are very serious:
With Matcha from Japan, the most tender top sprouts are harvested
picked and gently steamed as quickly as possible and then gently
dried. This is the case with matcha from Thailand, Taiwan, Korea or China
similar, only there the tea leaves are not gently steamed
Fermentation stops, but the tea leaves are transferred to large pans
heated by fire. For the most part, this procedure destroys all the important ones
Ingredients.
Matcha from Japan is traditionally made from the green tea varieties Tencha and
partly also obtained from Gyokuro through further processing. During further processing
Only the leaf parts are used and not the stems or veins. Tea,
which was not obtained from Tencha is called Konacha (Japanese 粉茶,
powder tea). Tencha (Japanese: 点茶 whipped tea) is usually the case
about young tea shaded about three to six weeks before harvest. As in
other shade teas, more caffeine develops in the plant,
Amino acids and certain bitter substances. With matcha from Thailand, Taiwan, Korea
or China it is usually Micro Cha. This is “Matcha” made whole
Tea leaves (i.e. with stems and veins), from (unshaded) Sencha, or from
(semi-shaded) Kabusecha. Strictly speaking, this isn't real matcha.
but tea powder.
With Matcha from Japan, the Tencha is used in the subsequent processing step
Granite or stone mills grind gently and slowly to prevent
the temperature does not rise above 30C° (otherwise the important ingredients
destroyed) until a very fine and bright light green powder is formed.
This step takes a lot of time - about only 30g in an hour
(!) – and also explains part of the high manufacturing costs. Matcha
from Thailand, Taiwan, Korea or China is mostly used in industrial mills
Ground from metal, these become too hot and destroy other ingredients.
Is matcha healthy?
According to
EU law, we are not allowed to provide information about health effects. Please find out more about this.
Wie sollte ich die Matcha Schale reinigen?
Die Matcha Schalen wurde liebevoll in Handarbeit geformt und glasiert. Da es sich um ein handgefertigtes Unikat handelt, sollte die Chawan nicht in der Spülmaschine gereinigt werden. Zur Reinigung empfiehlt sich das Spülen mit Wasser und bei stärkeren Verschmutzungen die Verwendung von Spülmittel. Am besten erfolgt die Reinigung direkt nach dem Gebrauch mit lauwarmem Wasser.
FAQ - MATCHA INNOVATIONEN
Can I use the Magic Caps in any Nespresso® machine
?
Yes, our Nespresso® capsules fit any Nespresso® machine that uses normal Nespresso capsules. They do NOT fit in a Nespresso Vertuo machine! We recommend letting it run through once after making coffee (without a capsule ). This allows the taste of the tea capsule to develop optimally.
Is the Nespresso® machine at the right temperature for the Magic Caps?
Yes, the Nespresso® machine brews at around 80 degrees. Ideal for our Matcha Caps!
Can I put the contents of my matcha capsules
into a drink/smoothie?
Yes. The capsules can be opened without hesitation (unscrew the capsule) and the contents can either be opened or added to a drink. For example, some customers put the capsules including the capsule skin into the smoothie blender. The capsule dissolves in liquid and
can be drunk.
FAQ - PAYMENT AND SHIPPING
Which payment methods are
accepted?
You can find information about our shipping and payment conditions here.
Wie bezahle ich mit KLARNA Pay Later (Rechnungskauf)?
Bitte den Rechnungsbetrag an KLARNA überweisen und nicht an Matcha Magic.
Can I have it sent to a DHL Packstation?
Yes! When entering the address, please enter the DHL Packstation XY under "Street" and enter the postal number under "House number".
I have a
Discount code/coupon. Where can I redeem this?
If you have placed your products in the shopping cart and then click on "safe checkout", you will be taken to the page where you can enter your customer information. On the right side you will find a field at the top that says "Discount". Enter the code there and click “Apply”.
Where can I find my voucher for
newsletter registration?
You will receive the voucher with the confirmation email for your registration. Please confirm your registration in the first step, then you will receive a confirmation email with the voucher.
Where can I find
my bill?
You can find the invoice in our shipping notification email. There is a link where the PDF invoice can be downloaded.
How often can I use a voucher/discount code
?
In principle, each voucher or discount code can be redeemed once and cannot be combined with other vouchers or codes.
How can I
return my goods?
Unopened goods can be returned within 14 days of ordering. Send us an email to info(at)matcha-magic.de and we will inform you about how to proceed.
The address for returns is: Matcha Magic Retoure c/o Murrmann GmbH, Hans-Böckler-Str. 8, 95326 Kulmbach
What is a
user account?
If you don't want to re-enter your address information every time you make a purchase, you can create a user account. To do this, you have to register once and can then manage your address details and view your previous orders. Before your next order, you simply log in and can complete your ordering process more quickly without having to enter your data again.
How can I
create a user account?
Click on “Log in” at the top right of the main menu. If you don't have a user account yet, you can register here. Click on “Register” and fill out the form. You will immediately receive a confirmation by email.