Privacy Policy

1) Introduction and Contact Details of the Controller

1.1 We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about how we handle your personal data when you use our website. Personal data means any data that can be used to personally identify you.

1.2 The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is:

greenco GmbH
Bahnweg 3a
95448 Bayreuth
Germany
Tel.: 092153036280
Email: info@matcha-magic.de

The controller responsible for processing personal data is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data.

2) Data Collection When Visiting Our Website

2.1 When using our website for purely informational purposes, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to the website server (“server log files”).

When you access our website, we collect the following data, which is technically necessary for us to display the website to you:

  • The website visited

  • Date and time of access

  • Amount of data sent in bytes

  • Source/referrer from which you accessed the page

  • Browser used

  • Operating system used

  • IP address used (where applicable, in anonymised form)

Processing is carried out in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website.

The data is not disclosed or used for any other purpose. However, we reserve the right to subsequently review the server log files if there are specific indications of unlawful use.

2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or enquiries sent to the controller), this website uses SSL or TLS encryption.

You can recognise an encrypted connection by the character string “https://” and the lock symbol in your browser’s address bar.

3) Hosting & Content Delivery Network

3.1 Cloudflare

For hosting our website and displaying its content, we use the system of the following provider:

Cloudflare Inc.
101 Townsend St.
San Francisco, CA 94107
USA

All data collected on our website is processed on the provider’s servers.

We have concluded a data processing agreement with the provider that ensures the protection of our website visitors’ data and prohibits unauthorised disclosure to third parties.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision by the European Commission, ensures compliance with the European level of data protection.

3.2 Shopify

For hosting our website and displaying its content, we use the system of the following provider:

Shopify International Limited
Victoria Buildings
2nd Floor
1-2 Haddington Road
Dublin 4, D04 XN32
Ireland
(“Shopify”)

Data is also transferred to:

Shopify Inc.
150 Elgin St.
Ottawa, ON K2P 1L4
Canada

All data collected on our website is processed on the provider’s servers.

We have concluded a data processing agreement with the provider that ensures the protection of our website visitors’ data and prohibits unauthorised disclosure to third parties.

For data transfers to Canada, an adequate level of data protection is ensured by an adequacy decision of the European Commission.

3.3 Cloudflare

We use a Content Delivery Network provided by:

Cloudflare Inc.
101 Townsend St.
San Francisco, CA 94107
USA

This service enables us to deliver large media files such as graphics, page content or scripts more quickly via a network of regionally distributed servers.

Processing is carried out to safeguard our legitimate interest in improving the stability and functionality of our website in accordance with Art. 6(1)(f) GDPR.

We have concluded a data processing agreement with the provider that ensures the protection of our website visitors’ data and prohibits unauthorised disclosure to third parties.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision by the European Commission, ensures compliance with the European level of data protection.

4) Cookies

To make visiting our website attractive and to enable the use of certain functions, we use cookies, i.e. small text files stored on your device.

Some of these cookies are automatically deleted after you close your browser (“session cookies”), while others remain on your device for a longer period and enable website settings to be saved (“persistent cookies”).

In the latter case, you can find the storage duration in the overview of your web browser’s cookie settings.

Where personal data is also processed by individual cookies used by us, processing is carried out in accordance with Art. 6(1)(b) GDPR for the performance of a contract, in accordance with Art. 6(1)(a) GDPR where consent has been given, or in accordance with Art. 6(1)(f) GDPR to safeguard our legitimate interests in ensuring the best possible functionality of the website and a customer-friendly and effective website experience.

You can configure your browser to inform you when cookies are set and decide individually whether to accept them, or to exclude the acceptance of cookies in specific cases or in general.

Please note that if you do not accept cookies, the functionality of our website may be restricted.

5) Contacting Us

When you contact us, for example via contact form or email, personal data is processed exclusively for the purpose of handling and responding to your enquiry and only to the extent necessary for this purpose.

The legal basis for processing this data is our legitimate interest in responding to your enquiry in accordance with Art. 6(1)(f) GDPR.

If your contact is aimed at concluding a contract, an additional legal basis for processing is Art. 6(1)(b) GDPR.

Your data will be deleted when it can be inferred from the circumstances that the matter concerned has been conclusively resolved, provided that no statutory retention obligations prevent deletion.

6) Data Processing When Opening a Customer Account

In accordance with Art. 6(1)(b) GDPR, personal data will continue to be collected and processed to the extent necessary if you provide it to us when opening a customer account.

The data required to open an account can be found in the input form provided for this purpose on our website.

You may delete your customer account at any time by sending a message to the controller at the address stated above.

After deletion of your customer account, your data will be deleted provided that all contracts concluded via the account have been fully processed, no statutory retention periods prevent deletion and we have no legitimate interest in continued storage.

7) Use of Customer Data for Direct Advertising

7.1 Subscription to Our Email Newsletter

If you subscribe to our email newsletter, we will regularly send you information about our offers.

The only mandatory information required for sending the newsletter is your email address. Any additional information is voluntary and is used to address you personally.

For sending the newsletter, we use the double opt-in procedure, which ensures that you only receive newsletters once you have expressly confirmed your consent to receive them by clicking a verification link sent to the email address provided.

By activating the confirmation link, you consent to the use of your personal data in accordance with Art. 6(1)(a) GDPR.

We store the IP address entered by your Internet Service Provider (ISP), as well as the date and time of registration, in order to be able to trace any possible misuse of your email address at a later date.

The data collected when you subscribe to the newsletter is used strictly for the intended purpose.

You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a corresponding message to the controller named above.

After unsubscribing, your email address will be immediately deleted from our newsletter distribution list unless you have expressly consented to further use of your data or we reserve the right to use data beyond this scope where permitted by law and about which we inform you in this Privacy Policy.

7.2 Sending Email Newsletters to Existing Customers

If you have provided us with your email address when purchasing goods or services, we reserve the right to regularly send you offers for goods or services from our range that are similar to those you have already purchased.

Pursuant to Section 7(3) of the German Unfair Competition Act (UWG), we are not required to obtain separate consent for this purpose.

Data processing in this regard is carried out solely on the basis of our legitimate interest in personalised direct advertising in accordance with Art. 6(1)(f) GDPR.

If you initially objected to the use of your email address for this purpose, we will not send you such emails.

You are entitled to object to the use of your email address for the aforementioned advertising purpose at any time with effect for the future by notifying the controller named at the beginning of this Privacy Policy.

You will only incur transmission costs at the basic rates for doing so.

Upon receipt of your objection, the use of your email address for advertising purposes will be discontinued immediately.

7.3 Klaviyo

Our email newsletters and other promotional email communications are sent via the following provider:

Klaviyo, Inc.
125 Summer St., Ste 600
Boston, MA 02110
USA

On the basis of our legitimate interest in effective and user-friendly email marketing, we transmit the data you provide when subscribing to the newsletter to this provider in accordance with Art. 6(1)(f) GDPR so that the provider can send emails on our behalf.

Subject to your express consent in accordance with Art. 6(1)(a) GDPR, the provider also carries out statistical performance analyses of email campaigns using web beacons or tracking pixels in the emails sent, which can measure opening rates and specific interactions with newsletter content.

Device information, such as time of access, IP address, browser type and operating system, is also collected and analysed, but is not combined with other data sets.

You may withdraw your consent to email tracking at any time with effect for the future.

We have concluded a data processing agreement with the provider that protects the data of our website visitors and prohibits unauthorised disclosure to third parties.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision by the European Commission, ensures compliance with the European level of data protection.

8) Data Processing for Order Fulfilment

8.1 General Information

Where necessary for contract processing, delivery and payment purposes, the personal data collected by us is transferred to the commissioned transport company and the commissioned credit institution in accordance with Art. 6(1)(b) GDPR.

Where, on the basis of a corresponding contract, we are obliged to provide you with updates for goods with digital elements or for digital products, we process the contact details provided by you when placing the order in order to inform you personally in fulfilment of our statutory information obligations pursuant to Art. 6(1)(c) GDPR.

Your contact details are used strictly for notifications regarding updates that we are obliged to provide and are processed by us for this purpose only to the extent necessary for the relevant information.

For processing your order, we also work with the service providers listed below, which support us wholly or partially in the performance of concluded contracts.

Certain personal data is transmitted to these service providers in accordance with the information below.

8.2 Disclosure of Personal Data to Shipping Service Providers

DHL

We use the following provider as a transport service provider:

DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany

We transfer your email address and/or telephone number to the provider prior to delivery of the goods for the purpose of coordinating a delivery date or providing delivery notifications in accordance with Art. 6(1)(a) GDPR, provided that you have expressly consented to this during the ordering process.

Otherwise, for delivery purposes, we only transfer the recipient’s name and delivery address to the provider in accordance with Art. 6(1)(b) GDPR.

The data is transferred only to the extent necessary for delivery of the goods.

In this case, prior coordination of the delivery date or delivery notification by the provider is not possible.

Consent may be withdrawn at any time with effect for the future either vis-à-vis the controller named above or directly vis-à-vis the provider.

8.3 Use of Payment Service Providers

Adyen

One or more online payment methods provided by the following provider are available on this website:

Adyen
Simon Carmiggeltstraat 6-50
1011 DJ Amsterdam
Netherlands

When selecting a payment method offered by the provider for which you make payment in advance, such as credit card payment, the payment data you provide during the ordering process, including your name, address, bank and payment card details, currency and transaction number, as well as information concerning the contents of your order, will be transmitted to the provider in accordance with Art. 6(1)(b) GDPR.

In this case, your data is transmitted exclusively for the purpose of payment processing and only to the extent necessary for this purpose.

Apple Pay

If you select the “Apple Pay” payment method provided by Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland, payment is processed using the Apple Pay function on your iOS, watchOS or macOS device by charging a payment card stored in Apple Pay.

Apple Pay uses security features integrated into the hardware and software of your device to protect your transactions.

To authorise a payment, you must therefore enter a code previously set by you and verify the transaction using your device’s “Face ID” or “Touch ID” function.

For payment processing purposes, the information you provide during the ordering process, together with information about your order, is transmitted to Apple in encrypted form.

Apple then encrypts this data again using a developer-specific key before the data is transmitted to the payment service provider of the payment card stored in Apple Pay for execution of the payment.

Encryption ensures that only the website through which the purchase was made can access the payment data.

Once payment has been completed, Apple sends your device account number and a transaction-specific dynamic security code to the originating website to confirm successful payment.

Where personal data is processed in connection with the transmissions described above, processing is carried out exclusively for the purpose of payment processing in accordance with Art. 6(1)(b) GDPR.

Apple retains anonymised transaction data, including the approximate purchase amount, approximate date and time and information as to whether the transaction was successfully completed.

Anonymisation completely prevents the data from being linked to a specific person.

Apple uses the anonymised data to improve Apple Pay and other Apple products and services.

If you use Apple Pay on an iPhone or Apple Watch to complete a purchase initiated through Safari on a Mac, the Mac and the authorising device communicate via an encrypted channel on Apple’s servers.

Apple does not process or store any of this information in a format that allows you to be identified.

You can disable the option to use Apple Pay on your Mac in your iPhone settings. Go to “Wallet & Apple Pay” and disable “Allow Payments on Mac”.

Further information on data protection in connection with Apple Pay can be found at:

https://support.apple.com/de-de/HT203027

Klarna

One or more online payment methods provided by the following provider are available on this website:

Klarna Bank AB
Sveavägen 46
111 34 Stockholm
Sweden

When selecting a payment method offered by the provider for which you make payment in advance, such as credit card payment, the payment data you provide during the ordering process, including your name, address, bank and payment card details, currency and transaction number, as well as information concerning the contents of your order, will be transmitted to the provider in accordance with Art. 6(1)(b) GDPR.

The data is transferred exclusively for the purpose of payment processing and only to the extent necessary for this purpose.

If you select a payment method for which the provider makes payment in advance, such as purchase on account, instalment purchase or direct debit, you will also be asked during the ordering process to provide certain personal data, such as first and last name, street, house number, postcode, city, date of birth, email address, telephone number and, where applicable, details of an alternative payment method.

In order to safeguard our legitimate interest in assessing the solvency of our customers, we transmit this data to the provider for the purpose of a credit check in accordance with Art. 6(1)(f) GDPR.

Based on the personal data provided by you and other data, such as shopping cart, invoice amount, order history and payment experience, the provider assesses whether the payment option selected by you can be granted with regard to payment and/or default risks.

As part of the application assessment, identity and credit information from the following credit agencies may also be taken into account in addition to the provider’s internal criteria in accordance with Art. 6(1)(f) GDPR:

https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies

The credit report may contain probability values (“score values”).

Where score values are included in the result of the credit report, they are based on a scientifically recognised mathematical-statistical procedure.

The calculation of score values includes, among other things but not exclusively, address data.

You may object to this processing of your data at any time by sending a message to us or directly to the provider.

However, the provider may remain entitled to process your personal data where this is necessary for payment processing in accordance with the contract.

PayPal

One or more online payment methods provided by the following provider are available on this website:

PayPal (Europe) S.à r.l. et Cie, S.C.A.
22-24 Boulevard Royal
L-2449 Luxembourg

When selecting a payment method offered by the provider for which you make payment in advance, the payment data you provide during the ordering process, including your name, address, bank and payment card details, currency and transaction number, as well as information concerning the contents of your order, will be transmitted to the provider in accordance with Art. 6(1)(b) GDPR.

The data is transferred exclusively for the purpose of payment processing and only to the extent necessary for this purpose.

If you select a payment method for which we make payment in advance, you will also be asked during the ordering process to provide certain personal data, such as first and last name, street, house number, postcode, city, date of birth, email address, telephone number and, where applicable, details of an alternative payment method.

In order to safeguard our legitimate interest in assessing your solvency in such cases, we transmit this data to the provider for the purpose of a credit check in accordance with Art. 6(1)(f) GDPR.

Based on the personal data provided by you and other data, such as shopping cart, invoice amount, order history and payment experience, the provider assesses whether the payment option selected by you can be granted with regard to payment and/or default risks.

The credit report may contain probability values (“score values”).

Where score values are included in the result of the credit report, they are based on a scientifically recognised mathematical-statistical procedure.

The calculation of score values includes, among other things but not exclusively, address data.

You may object to this processing of your data at any time by sending a message to us or directly to the provider.

However, the provider may remain entitled to process your personal data where this is necessary for payment processing in accordance with the contract.

Shopify Payments

One or more online payment methods provided by the following provider are available on this website:

Shopify International Limited
Victoria Buildings
1-2 Haddington Road
Dublin 4, D04 XN32
Ireland

When selecting a payment method offered by the provider for which you make payment in advance, such as credit card payment, the payment data you provide during the ordering process, including your name, address, bank and payment card details, currency and transaction number, as well as information concerning the contents of your order, will be transmitted to the provider in accordance with Art. 6(1)(b) GDPR.

The data is transferred exclusively for the purpose of payment processing and only to the extent necessary for this purpose.

Stripe

One or more online payment methods provided by the following provider are available on this website:

Stripe Payments Europe Ltd.
1 Grand Canal Street Lower
Grand Canal Dock
Dublin
Ireland

When selecting a payment method offered by the provider for which you make payment in advance, such as credit card payment, the payment data you provide during the ordering process, including your name, address, bank and payment card details, currency and transaction number, as well as information concerning the contents of your order, will be transmitted to the provider in accordance with Art. 6(1)(b) GDPR.

The data is transferred exclusively for the purpose of payment processing and only to the extent necessary for this purpose.

If you select a payment method for which the provider makes payment in advance, such as purchase on account, instalment purchase or direct debit, you will also be asked during the ordering process to provide certain personal data, such as first and last name, street, house number, postcode, city, date of birth, email address, telephone number and, where applicable, details of an alternative payment method.

In order to safeguard our legitimate interest in assessing the solvency of our customers, we transmit this data to the provider for the purpose of a credit check in accordance with Art. 6(1)(f) GDPR.

Based on the personal data provided by you and other data, such as shopping cart, invoice amount, order history and payment experience, the provider assesses whether the payment option selected by you can be granted with regard to payment and/or default risks.

The credit report may contain probability values (“score values”).

Where score values are included in the result of the credit report, they are based on a scientifically recognised mathematical-statistical procedure.

The calculation of score values includes, among other things but not exclusively, address data.

You may object to this processing of your data at any time by sending a message to us or directly to the provider.

However, the provider may remain entitled to process your personal data where this is necessary for payment processing in accordance with the contract.

8.4 Electronic Withdrawal Function for Distance Contracts

Consumers who conclude contracts on this website for which a statutory right of withdrawal exists have the option of declaring their withdrawal via an electronic withdrawal function in accordance with the applicable withdrawal provisions.

For the provision of the electronic withdrawal function, we use a solution from the following provider:

4O1layers UG (haftungsbeschraenkt)
Dorothea-Erx.-Str. 1a
40721 Hilden
Germany

When using the withdrawal function, in addition to information required to identify the contract to be withdrawn from, further personal information such as the consumer’s first and last name and email address must be provided or confirmed.

This information is initially collected by the provider on the basis of our legitimate interest in a user-friendly, stable and process-optimised solution in accordance with Art. 6(1)(f) GDPR.

The provider then uses the information to confirm receipt of the withdrawal declaration by email on our behalf and ultimately transmits the information to us.

We subsequently process the transmitted information for the proper handling of the withdrawal in accordance with Art. 6(1)(b) GDPR and Art. 6(1)(c) GDPR on the basis of our statutory obligation to provide an electronic withdrawal function for paid consumer distance contracts.

The information collected by the provider is routinely deleted after final processing of a withdrawal, provided that no statutory retention obligations prevent deletion.

We have concluded a data processing agreement with the provider that protects the data processed as part of the withdrawal function and prohibits unauthorised disclosure to third parties.

9) Web Analytics Services

9.1 Google (Universal) Analytics

This website uses Google (Universal) Analytics, a web analytics service provided by:

Google Ireland Limited
Gordon House
4 Barrow St
Dublin, D04 E5W5
Ireland
(“Google”)

Google Analytics enables us to analyse your use of our website.

By default, when you visit the website, Google (Universal) Analytics sets cookies, which are small text files stored on your device and collect certain information.

This information includes your IP address, although Google shortens the last digits of the IP address in order to prevent direct identification of individuals.

The information is transferred to Google servers and processed there. Transfers to Google LLC in the USA may also take place.

Google uses the information collected on our behalf to evaluate your use of the website, compile reports on website activity for us and provide other services relating to website and internet use.

The shortened IP address transmitted by your browser as part of Google Analytics is not combined with other Google data.

Data collected as part of the use of Google Analytics is stored for two months and then deleted.

All processing described above, in particular the setting of cookies on the device used, takes place only if you have given us your express consent in accordance with Art. 6(1)(a) GDPR.

Without your consent, Google (Universal) Analytics will not be used during your visit to our website.

You may withdraw your consent at any time with effect for the future.

To exercise your right of withdrawal, deactivate this service via the Cookie Consent Tool provided on the website.

We have concluded a data processing agreement with Google that ensures the protection of our website visitors’ data and prohibits unauthorised disclosure to third parties.

Further legal information on Google (Universal) Analytics can be found at:

https://business.safety.google/intl/de/privacy/

https://policies.google.com/privacy?hl=de&gl=de

https://policies.google.com/technologies/partner-sites

Demographic Characteristics

Google (Universal) Analytics uses the special “demographic characteristics” function and may generate statistics containing information about the age, gender and interests of website visitors.

This is done by analysing advertising and information from third-party providers.

This allows target groups for marketing activities to be identified.

However, the collected data cannot be attributed to a specific individual and is deleted after being stored for two months.

Google Signals

As an extension to Google (Universal) Analytics, Google Signals may be used on this website to generate cross-device reports.

If you have activated personalised advertisements and linked your devices to your Google account, Google may, subject to your consent to the use of Google Analytics pursuant to Art. 6(1)(a) GDPR, analyse your usage behaviour across devices and create database models, including models for cross-device conversions.

We do not receive personal data from Google, but only statistics.

If you wish to stop cross-device analysis, you can disable the “Personalised Advertising” function in your Google account settings.

Follow the instructions on this page:

https://support.google.com/My-Ad-Center-Help/answer/12155764?hl=de

Further information about Google Signals can be found at:

https://support.google.com/analytics/answer/7532985?hl=de

User IDs

As an extension to Google (Universal) Analytics, the “User IDs” function may be used on this website.

If you have consented to the use of Google (Universal) Analytics in accordance with Art. 6(1)(a) GDPR, created an account on this website and logged into that account on different devices, your activities, including conversions, may be analysed across devices.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision by the European Commission, ensures compliance with the European level of data protection.

9.2 Google Analytics 4

This website uses Google Analytics 4, a web analytics service provided by:

Google Ireland Limited
Gordon House
4 Barrow St
Dublin, D04 E5W5
Ireland
(“Google”)

Google Analytics 4 enables us to analyse your use of our website.

By default, Google Analytics 4 does not use cookies when you visit the website unless you expressly consent to cookies.

Instead, information about your usage behaviour is collected and processed via so-called “pings” (small data packets sent to the host of a device).

This information includes your IP address, although Google shortens the last digits of the IP address in order to prevent direct identification.

The information is transferred to Google servers and processed there. Transfers to Google LLC in the USA may also take place.

Google uses the information collected on our behalf to evaluate your use of the website, compile reports on website activity for us and provide other services relating to website and internet use.

The shortened IP address transmitted by your browser as part of Google Analytics is not combined with other Google data.

Data collected through Google Analytics 4 is stored for two months and then deleted.

All processing described above, including data transmission through “pings” and the possible setting of Google Analytics cookies, takes place only if you have given us your express consent in accordance with Art. 6(1)(a) GDPR.

Without your consent, Google Analytics 4 will not be used during your visit to our website.

You may withdraw your consent at any time with effect for the future.

To exercise your right of withdrawal, deactivate this service via the Cookie Consent Tool provided on the website.

We have concluded a data processing agreement with Google that ensures the protection of our website visitors’ data and prohibits unauthorised disclosure to third parties.

Further legal information on Google Analytics 4 can be found at:

https://business.safety.google/intl/de/privacy/

https://policies.google.com/privacy?hl=de&gl=de

https://policies.google.com/technologies/partner-sites

Demographic Characteristics

Google Analytics 4 uses the special “demographic characteristics” function and may generate statistics containing information about the age, gender and interests of website visitors.

This is done by analysing advertising and information from third-party providers.

This allows target groups for marketing activities to be identified.

However, the collected data cannot be attributed to a specific individual and is deleted after being stored for two months.

Google Signals

As an extension to Google Analytics 4, Google Signals may be used on this website to generate cross-device reports.

If you have activated personalised advertisements and linked your devices to your Google account, Google may, subject to your consent to the use of Google Analytics pursuant to Art. 6(1)(a) GDPR, analyse your usage behaviour across devices and create database models, including models for cross-device conversions.

We do not receive personal data from Google, but only statistics.

If you wish to stop cross-device analysis, you can disable the “Personalised Advertising” function in your Google account settings.

Follow the instructions on this page:

https://support.google.com/My-Ad-Center-Help/answer/12155764?hl=de

Further information about Google Signals can be found at:

https://support.google.com/analytics/answer/7532985?hl=de

User IDs

As an extension to Google Analytics 4, the “User IDs” function may be used on this website.

If you have consented to the use of Google Analytics 4 in accordance with Art. 6(1)(a) GDPR, created an account on this website and logged into that account on different devices, your activities, including conversions, may be analysed across devices.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision by the European Commission, ensures compliance with the European level of data protection.

9.3 Shopify Analytics

This website uses the web analytics service provided by:

Shopify International Limited
Victoria Buildings
2nd Floor
1-2 Haddington Road
Dublin 4, D04 XN32
Ireland

Data is also transferred to:

Shopify Inc.
150 Elgin St.
Ottawa, ON K2P 1L4
Canada

Using cookies and/or comparable technologies such as tracking pixels, web beacons and algorithms for reading device and browser information, the service collects and stores pseudonymised visitor data, including information about the device used, such as IP address and browser information.

This data is evaluated for statistical analysis of user behaviour on our website and used to create pseudonymised usage profiles.

Among other things, this allows movement patterns to be analysed using so-called heatmaps, which show the duration of page visits and interactions with page content such as text input, scrolling, clicks and mouse-overs.

Pseudonymisation generally prevents direct identification of individuals.

The data is not combined with clear-text personal data collected about you by other means.

All processing described above, in particular the reading or storage of information on the device used, takes place only if you have given us your express consent in accordance with Art. 6(1)(a) GDPR.

You may withdraw your consent at any time with effect for the future by deactivating this service in the Cookie Consent Tool provided on the website.

We have concluded a data processing agreement with the provider that protects the data of our website visitors and prohibits unauthorised disclosure to third parties.

For data transfers to Canada, an adequate level of data protection is ensured by an adequacy decision of the European Commission.

10) Retargeting / Remarketing and Conversion Tracking

10.1 Meta Pixel

Within our online services, we use the “Meta Pixel” service provided by:

Meta Platforms Ireland Limited
4 Grand Canal Square
Dublin 2
Ireland
(“Meta”)

If a user clicks on an advertisement placed by us on Facebook and/or Instagram, a parameter is added to the URL of the linked page with the help of the Meta Pixel.

After redirection, this URL parameter is entered into the user’s browser by a cookie set by our linked page.

This enables Meta, on the one hand, to identify visitors to our online offering as a target group for displaying advertisements (“Ads”).

Accordingly, we use the service to display Facebook and/or Instagram ads placed by us only to users who have shown an interest in our online offering or who exhibit certain characteristics, such as interests in particular topics or products determined on the basis of websites visited, which we transmit to Meta (“Custom Audiences”).

On the other hand, the Meta Pixel can be used to track whether users were redirected to our website after clicking on an advertisement and which actions they carried out there (“Conversion Tracking”).

The collected data is anonymous to us and therefore does not allow us to draw conclusions about the identity of users.

However, the data is stored and processed by Meta, meaning that it may be linked to the respective user profile and used by Meta for its own advertising purposes.

All processing described above, in particular the setting of cookies for reading information from the device used, takes place only if you have given us your express consent in accordance with Art. 6(1)(a) GDPR.

You may withdraw your consent at any time with effect for the future by deactivating this service in the Cookie Consent Tool provided on the website.

We have concluded a data processing agreement with the provider that ensures the protection of our website visitors’ data and prohibits unauthorised disclosure to third parties.

Information generated by Meta is generally transferred to a Meta server and stored there. This may also involve transfer to servers operated by Meta Platforms Inc. in the USA.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision by the European Commission, ensures compliance with the European level of data protection.

10.2 Google Ads Conversion Tracking

This website uses the online advertising programme “Google Ads” and, as part of Google Ads, conversion tracking provided by:

Google Ireland Limited
Gordon House
4 Barrow St
Dublin, D04 E5W5
Ireland
(“Google”)

We use Google Ads to draw attention to our offers on external websites using advertising materials, known as Google Ads.

Based on advertising campaign data, we can determine how successful individual advertising measures are.

Our aim is to show you advertising that is relevant to you, make our website more interesting for you and ensure fair calculation of advertising costs.

The conversion tracking cookie is set when a user clicks on an advertisement placed by Google.

Cookies are small text files stored on your device.

These cookies generally expire after 30 days and are not used to personally identify users.

If the user visits certain pages of this website while the cookie is still valid, Google and we can recognise that the user clicked on the advertisement and was redirected to that page.

Each Google Ads customer receives a different cookie. Cookies therefore cannot be tracked across the websites of Google Ads customers.

Information obtained using the conversion cookie is used to generate conversion statistics for Google Ads customers who have opted for conversion tracking.

Customers learn the total number of users who clicked on their advertisement and were redirected to a page containing a conversion tracking tag.

However, they do not receive information that can personally identify users.

When using Google Ads, personal data may also be transferred to servers operated by Google LLC in the USA.

Details of the processing triggered by Google Ads Conversion Tracking and information about how Google handles data from websites can be found at:

https://policies.google.com/technologies/partner-sites

All processing described above, in particular the setting of cookies for reading information from the device used, takes place only if you have given us your express consent in accordance with Art. 6(1)(a) GDPR.

You may withdraw your consent at any time with effect for the future by deactivating this service in the Cookie Consent Tool provided on the website.

You may also permanently object to the setting of cookies by Google Ads Conversion Tracking by downloading and installing the Google browser plug-in available at:

https://support.google.com/My-Ad-Center-Help/answer/12155656?hl=de

Please note that certain functions of this website may not be available or may only be available to a limited extent if you disable the use of cookies.

Google’s Privacy Policy can be viewed at:

https://business.safety.google/intl/de/privacy/

https://www.google.de/policies/privacy/

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision by the European Commission, ensures compliance with the European level of data protection.

11) Website Functionality

11.1 Google Maps

This website uses an online mapping service provided by:

Google Maps (API) by Google Ireland Limited
Gordon House
4 Barrow St
Dublin, D04 E5W5
Ireland
(“Google”)

Google Maps is a web service for displaying interactive maps in order to visually present geographical information.

Using this service allows us to show you our location and make it easier for you to plan your journey.

As soon as you access subpages in which a Google Maps map is embedded, information about your use of our website, such as your IP address, is transmitted to Google servers and stored there.

This may also involve transfer to servers operated by Google LLC in the USA.

This takes place regardless of whether Google provides a user account through which you are logged in or whether a user account exists.

If you are logged into Google, your data will be directly associated with your account.

If you do not want this information to be associated with your Google profile, you must log out before activating the relevant button.

Google stores your data, even for users who are not logged in, as user profiles and evaluates it.

The collection, storage and evaluation are carried out in accordance with Art. 6(1)(f) GDPR on the basis of Google’s legitimate interest in displaying personalised advertising, conducting market research and/or tailoring Google websites to users’ needs.

You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right.

If you do not agree to the future transmission of your data to Google in connection with the use of Google Maps, you can also completely deactivate the Google Maps web service by disabling JavaScript in your browser.

Google Maps and therefore the map display on this website can then no longer be used.

Where legally required, we have obtained your consent to the processing described above in accordance with Art. 6(1)(a) GDPR.

You may withdraw your consent at any time with effect for the future.

To exercise your withdrawal, please follow the objection procedure described above.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision by the European Commission, ensures compliance with the European level of data protection.

Further information on Google’s Privacy Policy can be found at:

https://business.safety.google/intl/de/privacy/

11.2 Google Web Fonts

This website uses so-called Web Fonts provided by:

Google Ireland Limited
Gordon House
4 Barrow St
Dublin, D04 E5W5
Ireland

When you access a page, your browser loads the required Web Fonts into its browser cache so that text and fonts can be displayed correctly and establishes a direct connection to the provider’s servers.

Certain browser information, including your IP address, is transmitted to the provider.

Data may also be transferred to:

Google LLC
USA

Processing of personal data in connection with the establishment of a connection to the font provider takes place only if you have given us your express consent in accordance with Art. 6(1)(a) GDPR.

You may withdraw your consent at any time with effect for the future by deactivating this service via the Cookie Consent Tool provided on the website.

If your browser does not support Web Fonts, a standard font from your computer will be used.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision by the European Commission, ensures compliance with the European level of data protection.

Further information on Google’s Privacy Policy can be found at:

https://business.safety.google/intl/de/privacy/

11.3 Cloudflare Turnstile

We use the CAPTCHA service provided by:

Cloudflare, Inc.
101 Townsend St.
San Francisco, CA 94107
USA

The service checks whether an entry is made by a natural person or is being abused through machine-based and automated processing and blocks spam, DDoS attacks and similar automated malicious access.

To ensure that an action is performed by a human and not by an automated bot, Cloudflare Turnstile collects the IP address of the device used, identification data relating to the browser and operating system used, as well as the date and duration of the visit, and transmits this information to the provider’s servers for evaluation.

The processing described above takes place only if you have given us your express consent in accordance with Art. 6(1)(a) GDPR.

You may withdraw your consent at any time with effect for the future by deactivating this service in the Cookie Consent Tool provided on the website.

We have concluded a data processing agreement with the provider that ensures the protection of our website visitors’ data and prohibits unauthorised disclosure to third parties.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which, on the basis of an adequacy decision by the European Commission, ensures compliance with the European level of data protection.

12) Tools and Other Services

12.1 BuchhaltungsButler

For accounting purposes, we use the cloud-based accounting software service provided by:

BuchhaltungsButler GmbH
Ausbau 1
15910 Unterspreewald
Germany

The provider processes incoming and outgoing invoices and, where applicable, our company’s bank transactions in order to automatically record invoices, match them to transactions and create financial accounting records in a partially automated process.

Where personal data is also processed in this context, processing is carried out on the basis of our legitimate interest in the efficient organisation and documentation of our business transactions in accordance with Art. 6(1)(f) GDPR.

12.2 easybill

For accounting purposes, we use the cloud-based accounting software service provided by:

easybill GmbH
Düsselstr. 21
41564 Kaarst
Germany

The provider processes incoming and outgoing invoices and, where applicable, our company’s bank transactions in order to automatically record invoices, match them to transactions and create financial accounting records in a partially automated process.

Where personal data is also processed in this context, processing is carried out on the basis of our legitimate interest in the efficient organisation and documentation of our business transactions in accordance with Art. 6(1)(f) GDPR.

12.3 Cookie Consent Tool

This website uses a so-called “Cookie Consent Tool” to obtain valid user consent for cookies and cookie-based applications that require consent.

The Cookie Consent Tool is displayed to users when they access the website in the form of an interactive user interface in which consent for certain cookies and/or cookie-based applications can be given by selecting the relevant options.

By using the tool, all cookies/services requiring consent are loaded only if the respective user gives the corresponding consent.

This ensures that such cookies are only placed on the user’s device where consent has been given.

The tool sets technically necessary cookies in order to store your cookie preferences.

As a general rule, personal user data is not processed.

If, in individual cases, personal data such as the IP address is processed for the purpose of storing, assigning or logging cookie settings, processing is carried out in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in legally compliant, user-specific and user-friendly consent management for cookies and therefore in the legally compliant design of our website.

Art. 6(1)(c) GDPR also serves as a further legal basis for processing.

As the controller, we are subject to the legal obligation to make the use of technically non-essential cookies dependent on the respective user’s consent.

Where necessary, we have concluded a data processing agreement with the provider that protects our website visitors’ data and prohibits unauthorised disclosure to third parties.

Further information about the operator and the configuration options of the Cookie Consent Tool can be found directly in the relevant user interface on our website.

13) Rights of the Data Subject

13.1 Data Subject Rights

Applicable data protection law grants you the following rights with regard to the processing of your personal data by the controller, whereby reference is made to the respective legal basis for the conditions under which these rights may be exercised:

  • Right of access pursuant to Art. 15 GDPR

  • Right to rectification pursuant to Art. 16 GDPR

  • Right to erasure pursuant to Art. 17 GDPR

  • Right to restriction of processing pursuant to Art. 18 GDPR

  • Right to information pursuant to Art. 19 GDPR

  • Right to data portability pursuant to Art. 20 GDPR

  • Right to withdraw consent pursuant to Art. 7(3) GDPR

  • Right to lodge a complaint pursuant to Art. 77 GDPR

13.2 RIGHT TO OBJECT

IF, AS PART OF A BALANCING OF INTERESTS, WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME, FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED.

HOWEVER, FURTHER PROCESSING REMAINS PERMITTED IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS.

IF YOUR PERSONAL DATA IS PROCESSED BY US FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING.

YOU MAY EXERCISE YOUR RIGHT TO OBJECT AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.

14) Duration of Storage of Personal Data

The duration for which personal data is stored is determined on the basis of the respective legal basis, the purpose of processing and, where applicable, the relevant statutory retention period, such as retention periods under commercial and tax law.

Where personal data is processed on the basis of express consent pursuant to Art. 6(1)(a) GDPR, the data concerned is stored until you withdraw your consent.

Where statutory retention periods apply to data processed in connection with contractual or contract-like obligations on the basis of Art. 6(1)(b) GDPR, such data will routinely be deleted after expiry of the retention periods, provided that it is no longer required for the performance or initiation of a contract and/or we no longer have a legitimate interest in continued storage.

Where personal data is processed on the basis of Art. 6(1)(f) GDPR, such data is stored until you exercise your right to object pursuant to Art. 21(1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or unless the processing serves the establishment, exercise or defence of legal claims.

Where personal data is processed for direct marketing purposes on the basis of Art. 6(1)(f) GDPR, such data is stored until you exercise your right to object pursuant to Art. 21(2) GDPR.

Unless otherwise stated in the information contained in this Privacy Policy regarding specific processing situations, stored personal data will otherwise be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.

© IT-Recht Kanzlei

Version: 08 June 2026, 14:08:12

© 2004–2026 · IT-Recht Kanzlei · Privacy Policy · Legal Notice · Contact